Design in Interesting Times

Just realised that I never posted my talk from the 2017 Inside Intercom World Tour. It’s about using system thinking to cope with rapid change, whether that’s inside a fast-growing startup, or a world that seems to be going to hell in a handbasket. I gave versions of the talk in New York, Tel Aviv, and finally in San Francisco, which is what’s recorded below. Had a ton of fun working with lovely folks from our Brand Studio on the visuals for this one.


Full transcript on the Intercom blog, or there’s an audio version if that’s your thing.

— 29 Mar 2019